The Eloise Soft Faux-Leather Everyday Tote
DAEYL
When will my order arrive?
Orders are usually handed to the carrier the next business day (up to 3 business days at busy times). Most orders arrive within 8–16 business days of being placed, with a tracking link emailed at dispatch.
Will I pay customs duties or import taxes?
Duties and import taxes are not collected at checkout. Where your country charges them, the carrier or customs bills the recipient. In the US the old duty-free allowance for small parcels no longer applies, so duty may be charged on any order. We always declare the true value.
How do returns work?
You have 30 days from delivery. Email us your order number and photos; we reply within 2 business days with a return authorization. Items must be unworn with tags. If something arrives damaged, defective or wrong, we cover return shipping; for change of mind, return shipping is paid by you. Refunds go back to your original payment method within 5–10 business days.
How do I choose my size?
Check the Size & Fit section in the description: where the maker provides garment measurements we list them in cm and inches. Lay a similar piece you own flat, measure it and compare. Still unsure? Email us before ordering and we will help.
How can I pay? Is checkout secure?
Pay by credit or debit card, or with PayPal. You do not need a PayPal account. Checkout runs on Shopify's encrypted checkout.
Can I cancel or change my order?
Yes, for a full refund, as long as your request reaches us before the order is handed to the carrier (usually within 24 hours). After dispatch, the normal return process applies.
Soft, Roomy, Quietly Luxurious. The Everyday Tote, Plus a Pouch.
The Eloise is a generous everyday tote in soft, slightly textured faux leather. The body folds into a gentle V at the top, the long handles slip easily over a coat sleeve, and a matching zip pouch comes with it for cards, keys and lipstick. It is the one bag that works for the office, errands and a weekend away.
Key Features
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Matching Pouch Included: A separate small zip pouch keeps the little things together inside the tote.
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Relaxed V Silhouette: Soft sides that fold in at the top for an easy, elegant drape.
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Large Capacity: Fits a laptop sleeve, a notebook, a scarf and all the daily essentials.
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Long Shoulder Handles: Two handles sized to wear comfortably over the shoulder, even over a coat.
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Magnetic Closure: A hidden magnetic snap keeps the top closed.
Material & Details
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Material: Soft faux-leather (PU) exterior with a polyester lining.
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Set Includes: Tote bag and matching zip pouch.
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Closure: Magnetic snap.
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Interior: Phone pocket and ID pocket.
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Carry: Two shoulder handles.
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Weight: Approximately 520 g (1.1 lb) including packaging.
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Care: Wipe clean with a soft damp cloth. Store loosely stuffed, away from heat and direct sunlight.
Curated Color Palette
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Black: Timeless and polished.
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Coffee Brown: A deep, rich brown with a vintage feel.
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Chocolate Brown: Warm and classic - the autumn staple.
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Khaki: A soft, light neutral for everyday wear.
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Silver: A modern metallic accent.
Good to Know
- Colors & sizes: 5 colors.
- Free shipping on orders over $80 to the US, UK, Canada, Australia and most of Europe, with tracked delivery in 8–16 business days.
- 30-day returns from the delivery date on unworn items with tags attached.
- New to DAEYL? Take 20% off your first order with code WELCOME20.