Last updated: October 15, 2026

These terms explain how shopping at DAEYL works: your rights, our responsibilities, and what to expect from your order. If anything here is unclear, email us at support@daeyl.com.

1. About these terms

These Terms of Service ("Terms") set out the rights, obligations and responsibilities between you and DAEYL ("DAEYL", "we", "us") when you use the DAEYL online store and related services (the "Services").

DAEYL sells clothing, fashion accessories and related products. Our online store runs on Shopify's e-commerce platform.

When you visit the store or buy from us, these Terms and the other policies posted on the store apply. Where the law requires your separate consent for something, we will ask for it through the appropriate process.

2. Definitions

1. "DAEYL", "we" or "us" means the operator of the DAEYL online store that provides the products and services.
2. "Store" means the DAEYL website and any related online sales channels we operate.
3. "Customer" or "you" means anyone who visits the Store or uses our products or services, with or without an account.
4. "Account holder" means a customer who has registered an account with the Store.
5. "Guest" means a customer who uses the Store without creating an account.
6. "Products" means the clothing, fashion accessories and related items sold by DAEYL.

3. Posting and changes to these Terms

We post these Terms on the Store so you can read them at any time.

We may update these Terms as long as the changes comply with applicable law. If we make an important change, we will post the effective date and the reason for the change on the Store.

Updated Terms take effect from the posted effective date. If a change is unfavorable to you, we will give notice in the way and within the time required by law.

4. Using the Services and your account

To place and deliver an order and to help you with questions, we may need information such as your name, email address, phone number, payment details and shipping address.

The information you give us must be accurate, current and complete. If incorrect information causes a problem with processing or delivering your order, we may ask you for the details needed to fix it.

If you create an account, keep your login details and password secure. Tell us right away if you suspect someone else is using your account.

You may not sell, transfer or lend your account to anyone else.

If you are a minor, you may need the consent of a parent or legal guardian to make a purchase. A contract made without that consent may be cancelled as permitted by law.

5. Product information

We work to describe the color, material, size, design and other features of each product as accurately as we can.

The product you receive may still look slightly different from the images on screen because of:

1. the display settings of your monitor, phone or other device;
2. the lighting and setting where the product was photographed;
3. small differences between production batches or manufacturing processes; and
4. how the material and dye take color.

Garment measurements can differ slightly from the figures on the product page depending on how and where they are measured.

If the color, size, material or design differs significantly from the description, or the item is clearly not what was described, we will handle it under our Refund Policy and applicable law.

Stock levels shown on a product page may differ from actual stock depending on when orders are placed and when the system updates.

6. Orders and when a contract is formed

Placing an order is an offer to buy the products in it.

A contract of sale is formed when your order and payment are completed successfully and we send you an order confirmation.

We may ask you to change an order, or we may cancel it, if:

1. an ordered item is sold out;
2. a price or discount was shown incorrectly because of a system error;
3. payment was not authorized;
4. the shipping address or customer details are inaccurate and we cannot process the order;
5. we reasonably believe the order is an unusual bulk purchase for resale;
6. we suspect fraudulent payment or use of someone else's payment method; or
7. the order breaks the law or these Terms.

If we change or cancel your order, we will tell you by email or another contact method you provided. If a paid order is cancelled, we will refund the amount as required by law.

You can ask to cancel your order until we start preparing it for shipment. Once the order is being prepared or has shipped, it is handled as a return, and shipping costs may apply if you cancel for your own reasons.

7. Prices and payment

Prices are shown on each product page and at checkout.

If shipping fees, regional surcharges, customs duties or other extra costs apply, we will show them so you can see them before you pay.

Prices, discounts and promotions may change. A price change never applies to an order that was already placed before the change.

If we find a payment error, system error or an obvious pricing mistake, we will let you know and may cancel the order or give you the chance to reorder at the correct price.

Use only payment methods you are authorized to use. Using someone else's payment method without permission is not allowed.

8. Discounts and promotions

DAEYL may offer coupons, discount codes, seasonal promotions and other offers.

Each promotion may have its own dates, eligible products, minimum spend, usage limits and rules on combining with other discounts.

If a promotion's terms conflict with these Terms, the promotion's terms apply to that promotion. Promotion terms never limit your rights under applicable law.

Discounted and promotional items are still covered by applicable law and our Refund Policy.

9. Shipping

We ship your order to the address you entered at checkout.

Delivery times shown on product pages or in our Shipping Policy are estimates. Deliveries can be delayed by:

1. high order volume or late restocking;
2. carrier issues;
3. severe weather or natural disasters;
4. delivery to remote areas;
5. customs clearance for international shipments; or
6. other causes reasonably outside our control.

If your delivery is delayed for a long time or we cannot supply the product as ordered, we will tell you and explain how to change or cancel your order.

If a package is misdelivered or returned because the address or contact details entered were wrong, you may be charged the cost of reshipping.

If an item is lost or damaged in transit, please tell us as soon as possible after delivery. We will follow up, including with the carrier, and explain the options for a reshipment, exchange or refund.

10. Cancellations, exchanges, returns and refunds

Cancellations, exchanges, returns and refunds are handled under the Refund Policy posted on the Store and applicable law.

You can request a return within the period set out in our Refund Policy after you receive your order.

If you return an item because you changed your mind or picked the wrong size or color, you may be responsible for the return shipping cost.

If an item is defective, damaged in transit, sent in error or not as described, we cover the shipping cost for the exchange or return.

We will not refuse a return just because you opened the packaging as far as needed to check the item.

Exchanges or returns may be limited, to the extent the law allows, if the item has been worn or used so that its value is significantly reduced, has been washed or altered, or was damaged through your fault.

11. Return conditions for clothing and accessories

To the extent the law allows, exchanges or returns may be limited if:

1. the item shows signs of being worn or used for a long period;
2. the item has been washed, dried, ironed or altered;
3. the item has absorbed perfume, cosmetics, fabric spray, smoke or other odors that significantly reduce its value;
4. the item is stained or damaged through your fault;
5. original tags, hygiene stickers or included parts have been removed or lost;
6. the item was made or personalized at your request, and you were told about and agreed to the return limits before ordering;
7. the item's value has dropped so much over time that it can no longer be resold; or
8. applicable law otherwise permits the restriction.

Loose threads that can be removed, chalk marks from production, or a faint odor from packaging or manufacturing may not be treated as defects. We assess each case individually, taking into account the item's condition and applicable law.

12. Intellectual property

The DAEYL name, logo, product designs, graphics, photos, videos, product descriptions, copy, slogans and other content belong to DAEYL or their rightful owners.

Without our prior written consent, you may not:

1. copy or distribute our content for commercial purposes;
2. use our product images to sell or advertise other products;
3. alter or imitate the DAEYL logo or brand design;
4. suggest that you have an official relationship with DAEYL; or
5. otherwise infringe the intellectual property rights of DAEYL or anyone else.

You may browse and use the Store for personal, non-commercial purposes.

13. Reviews and customer content

If you submit a review, photo, comment or other content, you must have the right to submit it.

Do not post content that:

1. is false or misleading;
2. infringes anyone's copyright, trademark, image rights or privacy;
3. is abusive, insulting, harassing, threatening or defamatory;
4. is advertising unrelated to the product or order;
5. contains malware, viruses or spam; or
6. breaks the law.

We may hide or remove content that breaks the law or interferes with other customers' safe use of the Store.

If we want to use your photo or review in DAEYL advertising or marketing, we will ask for your consent as needed.

14. Prohibited conduct

When using the Services, you must not:

1. break any applicable law;
2. use another person's personal information or payment method without permission;
3. infringe the intellectual property rights of DAEYL or anyone else;
4. provide false information or impersonate another person or organization;
5. manipulate product reviews or transaction records;
6. send malicious code or programs that disrupt the Services;
7. repeatedly obtain coupons, discounts or promotional offers by improper means;
8. collect product information in bulk or use it commercially without our prior permission;
9. use automated tools to get around the Store's security or access limits; or
10. do anything else that could harm DAEYL, our customers or third parties.

If we find a violation, we may cancel orders or restrict use of the Services to the extent the law allows.

15. Third-party services and links

The Store may include third-party services or links for payments, shipping, social media and other features.

Third-party services may have their own terms and privacy policies. Please review them before using those services.

We are not responsible for outages or errors in third-party services that are not our fault. This does not limit our responsibilities to you under the contract of sale for your order.

16. DAEYL and Shopify

The DAEYL online store runs on Shopify's e-commerce platform.

Every sale made through the Store is a contract between you and DAEYL. As the seller, DAEYL is responsible for product information, order processing, shipping, customer support, exchanges, returns and refunds.

Shopify provides the technical platform and related services that let us run the Store. Shopify's own Privacy Policy may apply to personal information that Shopify processes directly.

17. Privacy

We collect and use your personal information only as needed to provide the Services.

For details, see our Privacy Policy.

Information needed for payment processing, shipping and running the Store may be shared with Shopify, payment providers, carriers and other service providers. The purposes, types of data and retention periods are described in our Privacy Policy.

18. Errors and corrections

The Store may occasionally contain typos or system errors in product descriptions, prices, discounts, shipping fees, delivery times, stock levels or other information.

When we find an error, we work to correct it promptly.

If we find a significant error after you have placed an order, we will tell you the correct details and ask whether you want to keep, change or cancel the order.

19. Changes to or interruption of the Services

We may change, or temporarily suspend, all or part of the Services for maintenance, security, improvements, inventory management or other unavoidable operational reasons.

Where possible, we will give advance notice of planned interruptions. For urgent security issues, system failures or causes outside our control, we may give notice afterward.

If an interruption affects an order you have already placed, we will contact you and take the necessary steps.

20. Limitation of liability

We are responsible for providing products and services to you in line with applicable law and these Terms.

If you suffer loss because of our intentional act or negligence, we are liable as provided by law.

Our liability may be limited for loss caused by natural disasters, communication failures, unavoidable carrier issues or other causes reasonably outside our control.

Nothing in these Terms limits any consumer right, or any responsibility of ours, that cannot be limited or excluded under applicable law.

21. Resolving disputes

We aim to handle questions and complaints quickly and fairly.

For questions about products, orders, shipping, exchanges, returns or refunds, email support@daeyl.com.

If a dispute arises, we will both try to resolve it by talking it through first.

If we cannot resolve it that way, you may apply for mediation through a relevant consumer dispute resolution body or bring a claim in the court with jurisdiction under applicable law.

22. Governing law

These Terms and your use of the DAEYL Services are governed by the laws of the Republic of Korea.

If any part of these Terms is found invalid or unenforceable under applicable law, the rest of the Terms remain in effect.

23. Contact us

Please send any questions about the DAEYL Services, products, orders, shipping, exchanges, returns or refunds to:

Store name: DAEYL
What we sell: Clothing and fashion accessories
Customer support: support@daeyl.com